Toshiba Laptop Hard Disk Faults

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Failure of / Data recovery from Toshiba Laptop hard disk drives

Drives prone to firmware failure: All Toshiba laptop hard drives with a capacity of 20GB or larger.

Identification: A 2.5” laptop hard disk, these drives often have a distinctive blue circuit board although this is not always the case. The face of these drives usually contains two white stickers, one giving model, serial and capacity details the second is lower and contains a ‘CAUTION’ and patent information.

Symptoms: Problems with the motor assembly of these drives may be apparent in the following ways:

  • A deterioration of performance is noticed shortly before the hard disk fails completely, this may happen over a period of days or in some cases minutes or seconds before the disk fails completely.
  • A distinctive whining sound; subsequent attempts to power up may also result in a sound although this is normally too quiet to be audible through the laptop casing.
  • It is also common to hear the sound of the motor attempt to spin up, fail, and then retry a number of times.

Recovery possibilities: Data Clinic are able to perform a full data recovery on Toshiba laptop series hard drives with specific motor failure

What if I have one of these drives but the symptoms are different?: This is quite possible, they are still prone to all the other problems hard disks suffer from ie. electrical failure, logical failure, bad sectors etc.

What should I do?: Call the Data Clinic and talk your problem through with us on 800 985 319, or fill out our auto-form and we'll call you back



Toshiba laptop hard disks are increasingly popular and have uniquely identifyable failure symptoms.